All orders received by 2:00 pm EST will be shipped the following business day (except during the month of December, when deliveries will be sent in two business days).
No deliveries are made on Saturday/Sunday.
We hand deliver to locations in Manhattan south of 100th St and in Brooklyn to neighborhoods surrounding our shop (Cobble Hill, Boerum Hill, Red Hook, Carroll Gardens, Park Slope, Ft Greene, Brooklyn Hgts & DUMBO) Deliveries to all other locations are sent via UPS.
Delivery prices are for orders of up to three pounds. Additional charges apply for larger orders.
Please check, and double check, all delivery addresses that you provide. UPS requires exact information. Customers are responsible for any charges incurred as a result of errors made in shipping due to incorrect/incomplete addresses. Charges include additional shipping/delivery charges, as well as the cost of replacement cookies in order to ensure the arrival of a fresh product.
Depending on the destination, UPS deliveries arrive 1-3 business days from the day we send them out. If you require expedited delivery, you must call us to request it.
During summer months, all deliveries to warmer climates in Zones 3 and 4 (see UPS map) will be sent out on Monday and Tuesday only. Either 2 day or overnight service is required to send these packages on Wednesday or Thursday (we will not send any packages to these zones on Fridays). If expedited service is requested, please call us to request it.
For all hand deliveries to a building without a doorman, a phone number for the recipient is required. We will call ahead to be sure that someone will be home to accept the package.
We do our best to get every package to its intended recipient by the date promised. Unfortunately, there are occasional occurrences that are beyond our control that prevent that from happening. One Girl Cookies is not responsible for such incidences and appreciates your understanding.
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